Diese Arbeit thematisiert erfolgsrelevante Aspekte für On-DemandEnterprise-Systeme aus Sicht eines Serviceanbieters. Auf Basis der Forschungsfrage: „Inwiefern bieten in Abgrenzung zu konventionellen On-PremiseLösungen On-Demand-Enterprise-Systeme Vorteile für Unternehmen“ reduziert die Studie die Wissenslücke bezüglich der Erfolgsfaktoren dieses speziellen Serviceangebotes. Anhand 12 explorativ...

In this paper, we investigate the theoretical inter-relationships among three important information systems (IS) quality constructs: information quality, system quality, and service quality. DeLone and McLean formulated information quality and system quality in their 1992 IS Success Model. Following suggestions from later IS service quality studies DeLone and McLean (2003) added service quality...

objective: several studies have compared ferric sulfate and formocresol pulpotomy in primary molars. the results of these studies, however, could not be compared due to differences in evaluated outcomes (clinical, radiographic, or histologic) and follow up duration. the aim of the present study was a systematic review of similar studies and a metaanalysis of their results to provide the latest ...

objective: cardiopulmonary resuscitation (cpr) has been known in its present form since 1960. different studies have reported variable outcomes among different countries. therefore, the purpose of this study was to assess the rate of cpr success and the survival rate in managing cardiac arrest among patients in an educational medical center. methods: this cross-sectional study was performed at ...

purpose: to compare the success rate of external dacryocystorhinostomy (dcr) with and without bicanalicular silicone intubation for the management of primary acquired nasolacrimal duct obstruction. methods: in this study, 51 eyes from 50 patients who were diagnosed with primary acquired nasolacrimal duct obstruction underwent external dcr. patients with history of trauma and/ or surgery in the ...

Whereas previous studies have devoted great attention to the success of Enterprise Resource Planning (ERP) system implementation, this study aims to investigate how the different qualities of an ERP system affect its post-implementation success from the user’s perspective. We refined DeLone and McLean’s IS success model to examine the relative importance of ERP system quality, information quali...

A number of regional Internet electronic marketplaces (REMs) have failed or are floundering, partly due to the lack of proper evaluation of their costs and benefits. This paper uses a conceptual REM Success Model to examine the costs and benefits of a REM in Western Australia. The model has been derived from an extension to the Updated DeLone & McClean IS Success Model. The findings from the ca...

Many companies utilize employee portals to improve information exchange and communication between their employees as well as to better support business processes. Owing to limited IT budgets and the need to justify portal investments, assessing employee portal benefits is important. In this article, we propose a model for measuring employee portal success on the basis of the DeLone and McLean I...

Mobile technologies offer great opportunities for improving business users’ productivity and for running business processes more effectively and efficiently. This particularly applies to service and maintenance processes which are highly information-intensive. Mobile services enable technicians to directly capture information more quickly and more precisely, while they are performing maintenanc...

This paper investigates how webmasters in first prize winning companies of web awards explain website quality. In order to gain insights into website quality descriptions, we held qualitative interviews with webmasters in eight Norwegian companies. The outcome is grounded theory models of how webmasters representing four ideal types of websites explain website quality. By using the left side of...