eBay has integrated Skype (a public voice over IP application) chat and voice into hundreds of categories on eBay sites globally. By integrating Skype in the marketplace, eBay sellers have the option of including Skype functionality to their eBay listings. This fosters more consumer to consumer (c2c) communication, in which eBay sellers can provide better customer care and build trust with buye...

In a three player dynamic public goods experiment, social output today determines production possibilities tomorrow. In each period, players choose to sabotage, to co-operate, or to play best response. Sabotage harms social output and growth. Mutual co-operation maximises both. The property rights to social output are distributed unequally. Extent and skew of inequality are varied. Empirical st...

Discusses whether strategic planning frameworks developed for commercial organisations can be applied effectively to organisations within the UK National Health Service. Case study research within one Trust (10 interviews, plus questionnaire survey and documentary analysis) showed that the Galliers and Sutherland model assessed the stage of growth well, and that the Segars and Grover model illu...

The paper reports on ongoing research into the development of a management system to co-ordinate a set of activities of a virtual organisation for the production of chemicals. The paper reports on the authors’ experience in considering a real virtual organisation and raises issues of co-ordinating atomic activities that span across organisational boundaries and deals with systems that possess a...

With increasing globalization and the proliferation of communication technologies, more people are working in cross-functional, geographically distributed teams. Although trust is clearly an important ingredient in these collaborations, little is known about the challenges this new work and social environment creates for the development of trust. Different disciplinary perspectives, different r...

the current research tries to offer a conceptual model in order to create trust among people for choosing virtual universities. to this end, the conceptual model of research has been designed with nine factors. the relationship among factors tested by using statistical methods such as factor analysis and path analysis. in the end, five components were established from among the affecting factor...

Trust management is a form of distributed access control using distributed policy statements. Since one party may delegate partial control to another party, it is natural to ask what permissions may be granted as the result of policy changes by other parties. We study security properties such as safety and availability for a family of trust management languages, devising algorithms for deciding...

the key objective of this research is to test the effect of trust based on cognition and affection aspect, regard to 3 main issues as psychological differences, sale manager's marketing experience and sale manager's education level on perceived relationship effectiveness, dysfunctional conflict and functional conflict. the methodology based on descriptive researches and main tool for ...