the purpose of was segmentation of customers according to benefit sought. market segmentation is viewing a heterogeneous market as a number of smaller homogeneous markets, in response to differing preferences, attributable to the desires of customers for more precise satisfaction of their varying wants. the data analysis was based on questionnaires which had been gathered from three metropolise...

s One of the requirements of competitiveness is the ability of the organizations to adjust themselves with the customer needs quickly. Increasingly competitions make the organizations have more contacts and have relationships with the customers in the world of markets.CRM is a commercial process in the B2B environment, which prepares the organizational structure to improve and survive in tradin...

Customer relationship management (CRM) is a combination of people, processes, and technology that seeks to provide understanding of customer needs, to support a business strategy, and to build long-term relationships with customers. Successful utilization of the integrated technology requires appropriate business processes and organizational culture to adequately address human behavioral elemen...

The rapid development of online self-service applications has created the need for empirical studies about consumers’ perceptions and behaviour during the adoption and use of such systems. An essential condition for understanding the elements that can enhance the adoption and use of these online systems is to identify the main factors that define the quality of self-service applications from th...

Today, effective English writing is one of the most valuable professional skills for growth and development in world entrepreneurship. In spite prominence as leading language business education, still biggest challenges that students face. The purpose this paper to report on a study explored Omani student-perceived challenges, needs wants writing. used an online survey involving seventy from Su...

BACKGROUND There is growing recognition of the benefits and safety of exercise and its importance in the comprehensive care of persons with multiple sclerosis (MS), yet uptake is low. OBJECTIVE We explored the needs and wants of patients with MS regarding exercise promotion through healthcare providers. SETTING AND PARTICIPANTS Participants were adults with MS who had mild-or-moderate disab...

Firms involved in international logistics must develop a system of service attributes that give them a way to be profitable and to satisfy customers’ needs at the same time. How customers trade-off these various attributes in forming satisfaction with competing international logistics providers has not been explored well in the literature. This study explores the ocean freight shipping sector t...

Ceramic is one of the highly competitive products in Thailand. Many Thai ceramic companies are attempting to know the customer needs and perceptions for making favorite products. To know customer needs is the target of designers and to develop a product that must satisfy customers. This research is applied Kansei Engineering (KE) and Data Mining (DM) into the customer driven product design proc...

regarding to the diversified needs of domestic and global customers and various products of domestic and global competitors, importance of agility in supply chain management becomes more important. suppliers have to provide materials and essential resources of manufacturers in a short time without any lead time.in this research, we identified many criteria for agility in sanitation supply chain...