Networks are assumed to enhance tourism small firms’ performance and competitiveness. Research indicates that there are different sources of values that could derive from these networks such as cost and time efficiency, quality improvement, flexibility and innovation. However, in most cases, these values are associated to a general framework of what Information Communication Technologies (ICT) ...

In spite of rapid strides in evolving architecture processes that can help enterprises leverage IT for creating value, shortcomings are widely perceived. In this paper, the author discusses four points beginning with structuring the enterprise, partitioning enterprise capabilities, standardized core and support functions, and the internal and external relations contain the complexity of archite...

A fundamental proposition in marketing strategy is that a market orientation is positively related to firm performance. However, the mechanisms of this relationship have yet to be explored in detail, especially in service industries where intangible assets are relatively more important. This paper addresses this issue by proposing a model that identifies important intermediate variables between...

These papers are produced by the Institute for Manufacturing, at the University of Cambridge Engineering Department. They are circulated for discussion purposes only and should not be quoted without the author's permission. Your comments and suggestions are welcome and should be directed to the first named author. Abstract How do advanced materials ventures overcome the daunting commercializati...

We analyze multi-market interactions between firms which must invest limited budgets in value (surplus) creation as well as in competitive rent-seeking activities. Firms are differentiated on a line segment and compete for multiple markets/prizes which differ in the relative effectiveness of each firm’s competitive rent-seeking spending. Each firm faces a dual trade-off: First they must choose ...

There are many diverse domains like academic collaboration, service industry, and movies, where a group of agents are involved in a set of activities through interactions or collaborations to create value. The end result of the value creation process is two pronged: firstly, there is a cumulative value created due to the interactions and secondly, a network that captures the pattern of historic...

In a changing industry, survival increasingly depends on leading in categories and distinctive business capabilities.

Corporate governance is a complex issue, the focal point of which is the exercise of power. The power has limits, however, imposed by both legislation and contracts. Also, even if the overarching power belongs to the shareholders, residual power cannot be exercised to the detriment of the rights of the other stakeholders. Because the governance system and resulting structures have a major influ...

Pharmacist-patient communication is currently limited to infrequent encounters in pharmacies, which limits the delivery of and value created by pharmacy services. We seek to better understand how ICT can enable value creation by extending pharmacistpatient communication beyond these encounters. In an applied design science research study with 21 Swiss community pharmacies, we designed an artifa...