Many industries have successfully implemented the define-measure-analyze-improve-control (DMAIC) method of Lean Six Sigma to improve their production activities. Value stream mapping (VSM) for Industry 4.0 allows us understand current state operations in order plan future improvements. In this study, we propose an improvement model based on DMAIC with VSM a truck cooler manufacturer picking wor...

Objective: This study aimed to map the value flow of medical records a philanthropic hospital, identifying opportunities for improvements in process. Design/methodology/approach: A qualitative research descriptive and exploratory bias was developed, which sources evidence emerged from participant observation documentary analysis. Therefore, data collection took place three months 2021, administ...