BACKGROUND OF CONTEXT Priority setting and resource allocation across various healthcare functions are critical issues in health policy and strategic decision making. As health resources are limited while there are so many health challenges to resolve, consumers and payers have to make difficult decisions about expenditure allocation. OBJECTIVE Our research focus on the (dis)agreement between...

Different theories about the impact of aid make distinct predictions about citizens’ attitudes toward foreign aid in recipient countries. We investigate their preferences toward aid and government projects in order to examine these different theories. Are citizens indifferent between development projects funded by their own government or by foreign aid donors? To address this, in an experiment ...

AIM To investigate the mortality rate of foreign citizens in Croatia. METHODS Data were collected from the Departments for Forensic Pathology in Split and Rijeka, which are the autopsy centers of the counties with approximately 35% of total foreign visitors, as well as from the Croatian Central Bureau for Statistics for the period 2001-2010. The mortality rate (number of deaths of members of ...

Purpose – Most theory and empirical research on the impact of e-government on citizens’ trust in government remains at the macro-level and misses out on the complexities of the interaction between e-services and citizens’ trust in government. The purpose of this paper is to provide a deeper understanding of this complexity. Design/methodology/approach – The research strategy is a comparative ca...

abstract: the gap between supplied services and people’s expectations is a fundamental problem upon the connection between municipality and citizens. the main objective of this research is to survey the synchronization measure of supplied services by mashhad’s municipality toward mashhad citizens’ expectations. descriptive and analytical methods are implemented in this research. chosen sa...

It is claimed that Internet technology offers governments the opportunity to engage citizens online and bridge the growing gap between citizens and the state. In the current climate of citizen disengagement this is a potentially important prospect. Academic studies into e-government tend to follow a well-trodden path of technology acceptance, citizens’ willingness and ability to use public serv...

Citizens interact with government agencies through a variety of channels, e.g., front desk, telephone, website and e-mail. Regardless of these possibilities, they prefer the traditional channels like the front desk. Government agencies strive for a balance between service delivery resulting in customer satisfaction and cost efficiency in their operations. Through better use of the online servic...

The Danish e-government strategy aims to increase the efficiency of public sector administration by making e-government channels mandatory for citizens by 2015. Although Danish citizens have adopted e-government channels to interact with public authorities, many also keep using traditional channels. Previous studies have analyzed citizens’ channel choice in non-mandatory settings, and mostly su...

This paper reports on research in progress that explores the perceptions of security and privacy of UK citizens regarding electronic identity cards. In the wake of the UK National Identity Scheme proposals and with the introduction of electronic identity cards in the coming years, it is important to understand the perspectives of UK citizens. The Scheme sparked furious public debate, but as yet...