Our user experience research is foremost applied research targeting product development and end-user evaluation carried out in close co-operation with media content development companies. The essence of this paper is to present our exploration of methods for capturing the uniqueness of end-users’ subjective experiences of media content. Both method triangulation during data collection and data ...

In recent years, improvement of software process is increasingly gaining attention. However, its practice is very difficult because coherent data collection and utilization of the collected data require considerable experience with software process improvement. In this paper, we describe our empirical approach to software engineering and introduce Empirical Project Monitor (EPM). Collecting dat...