Interacting with complex systems such as organizations and mechanical devices is an integral part of our lives. Learning them can be a challenge, although they can be described in language and depicted in diagrams. Medium, verbal or graphic, and ability/expertise have had conflicting effects on acquisition. Those effects are clarified by recognizing that complex systems have structural organiza...

The last decade has witnessed a rapid advancement of technology innovation, considerable changes in the demographics, rapid shifts in consumer behaviors, fast-paced development in international business, and significant economic growth in the developing countries and newly industrialized countries. Consequently, the macro-environment for business organizations has increasingly become competitiv...

Commonly recognized as one of the most significant innovations in the information systems (IS) area, Enterprise Resource Planning (ERP) systems have been widely adopted by organizations in both public and private sectors worldwide. Their widespread adoption marks a paradigm shift in the organizational approach to IS, as the adopting organizations in most cases have moved from a proprietary made...

• Set against the baseline perspective that health care organizations are complex adaptive systems whose future states are unpredictable and unknowable, the purpose of this chapter is to introduce a perspective of health care organizations that borrows from quantum theory and chaos theory to describe innovation and change not as rational, controllable processes, but instead as complex, uncertai...

We present a framework for developing complex interacting components in computational logic. Interactive components are developed either as players making moves according to the rules of a game or as umpires that enforce the rules, thereby controlling the interactions of players. From building knowledge-based front-ends with multilingual support, we extend the framework to support the developme...

Based on an extensive study of 237 cities within five states, Collaborative Public Management provides an in-depth look at how city officials work with other governments and organizations to develop their city economies and what makes these collaborations work. Exploring the more complex nature of collaboration across jurisdictions, governments, and sectors, Agranoff and McGuire illustrate how ...

Citation Silbey, Susan S. and Tanu Agrawal. "The illusion of accountability: Information management and organizational culture." Droite et Societe (2011) 77. The MIT Faculty has made this article openly available. Please share how this access benefits you. Your story matters. Whether we call it the regulatory state, the risk society, or the audit culture, we live in a world in which hazards are...