It's impossible to discuss a piece of Vic's work without relating it to the other pieces. Everything fits together within an overall strategy of applying the empirical scientific method to the challenge of continuously improving an organization's software processes and products. The Goal-Question-Metric approach recognizes that "improvement" requires metrics, but that every organization has its...

This paper presents a guideline to distinguish and analyze competencies for a target-oriented continuous improvement (CI) process. Participants from industry are filmed while solving a CI-related problem in the learning factory situated in Darmstadt. In order to analyze and translate the filmed actions into competencies a video analysis guideline is developed which consists of a generic CI-rela...

The inherent quality of business processes increasingly plays a significant role in the economic success of an organization. More and more business processes are supported through IT processes. In this contribution, we present a new approach which allows the continuous quality improvement of IT processes by the interconnection of IT Infrastructure Library (ITIL) reference model and process mini...

The purpose of this study is to analyze the design and implementation of CPI in the bank, to identify the benefits and develop a better understanding of CPI impact on banking competitiveness, to build processing bank system (PBS) effectively. The study analyzed and improved the CPI theoretical from some aspect of the core ideas, theoretical system, and its applications. Then it proposed a conce...

Continuous improvement (CI) has played a key role in Japan’s quality management. US. companies have begun to adopt CI in recent years. This paper studies the implementation of CI in seven U.S. manufacturing companies. We view values as the core concept of culture that impacts CI effectiveness. Using both qualitative and quantitative data with a sample of seven companies, we observe empirically ...

Purpose This study explores a pedagogical approach to teaching students collaborative information delivery process in the context of BIM. The objectives were understand how this complex, open-ended problem planning their and then identify strategies for improving through plan-do-check-act cycle reflecting on applicability industry standards. Design/methodology/approach authors present longitudi...

Continuous Improvement is a well-known and consolidated concept in literature and practice and is considered vital in today’s business environment. In 2003 a survey, as part of the international CINet survey, has been performed in the Netherlands in order to gain insight into the current practices and the evolution of continuous improvement over the past 5 years. From a sample of 51 companies, ...

A substantial body of theoretical and practical knowledge has been developed on continuous improvement. However, there is still a considerable lack of empirically grounded contributions and theories on collaborative improvement, that is, continuous improvement in an interorganizational setting. The CO-IMPROVE project investigated whether and how the concept of continuous improvement can be exte...

the vast expanse of the urban distressed areas in the country and multiple damages that their inhabitants face on economic, social and cultural aspects remind the need for higher attention to these constructions. meanwhile, tehran's distressed areas with more than 3268 hectares (5.3% of the area of ​​tehran) has a population of one million and three hundred thousand people in it, is one of...