One of the main features of ward rounds is the professional conversation that occurs between doctors and nurses. Such conversation needs to be perfected to avoid iatrogenic harm and increase efficiency. This article looks at data collected from 146 consultant-led medical ward rounds at a hospital trust using the Caldwell considerative checklist process (Herring et al 2011) to identify the frequ...

What kinds of social organizations are used as resources when people communicate through talk in interaction? It is this question that conversation analysis attempts to answer. Conversation analysis (CA) studies the methods participants orient to when they organize social action through talk. It investigates rules and practices from an interactional perspective and studies them by examining rec...

Recent advancements in communication technology have enabled billions of people to connect over great distances using mobile phones, yet little is known about how the frequent presence of these devices in social settings influences face-to-face interactions. In two experiments, we evaluated the extent to which the mere presence of mobile communication devices shape relationship quality in dyadi...

This study investigates the influence of using speech recognition software on voice quality. Two different groups of speakers (one group of subjects with a heavy daily vocal load and one control group) were subjected to different speech recognition tasks for 2 hours (either using discrete or continuous speech recognition software). Five listeners assessed the voice quality (14 parameters) befor...

The emergence of packet networks for both data and voice traffic has introduced new challenges for speech transmission designs that differ significantly from those encountered and handled in traditional circuit-switched telephone networks, such as the public switched telephone network (PSTN). In this chapter, we present the many aspects that affect speech quality in a voice over IP (VoIP) conve...

This study was conducted to examine the contribution that a knowledge management system (KMS) makes to individual learning in an organizational setting. Open-ended survey questions were used to collect data to help us understand user perceived system quality, information quality, and organizational conditions, which are believed to enhance the degree of KMS use in the respondents’ organizationa...

We present a type theory for analyzing concurrent multiparty interactionsas found in service-oriented computing. Our theory introduces a novel andflexible type structure, able to uniformly describe both the internal and theinterface behavior of systems, referred respectively as choreographies and con-tracts in web-services terminology. The notion of conversation builds on th...

Models of conversation that rely on a robust notion of cooperation don't model dialogues where the agents' goals conflict; for instance, negotiation over restricted resources, courtroom cross examination and political debate. We aim to provide a framework in which both cooperative and non-cooperative conversation can be analyzed. We develop a logic that links the public commitments that agents ...