this study examined the effect of service quality and satisfaction on customer loyalty in sport clubs of tehran city. the study was descriptive-correlation which was conducted as a field study. the statistical population consisted of customers who attended bodybuilding, fitness and aerobics sport clubs for at least 6 months in tehran. 5 districts (out of 22) of tehran city were selected by clus...

purpose: the purpose of this study is to investigate the present situation of iranian university libraries in case of experience and knowledge documentation and documentation barriers in order to present solutions for documentation of experience and knowledge in iranian academic libraries. methodology: this research was a descriptive-analytic type and the data gathering tool was a researcher-ma...

introduction: learning and study strategies are considered to be among the factors affecting students’ performance and also are essential for appropriate educational interventions. this study was conducted to determine the relationship between learning and study strategies and academic performance of students in alborz university of medical sciences. methods: in this descriptive, analytical, cr...

Background: Current study is aimed on researching the relationship between emotional intelligence and job performance in employees of Mashhad University of Medical Sciences in 2011-2012. Methods:This is a descriptive correlational study. Subjects were 200 employees of Mashhad University of Medical Sciences, multi-stage cluster method was used for sampling. Data gathering methods were Bar-on emo...

this study examined the relationship between tourists' motivations and satisfaction in tehran ski resorts. the study was a descriptive study and of correlation kind and conducted as a field study. the statistical population consisted of all tourists of tehran ski resorts (dizin, shemshak, tochal and abali). according to the estimates of the managers of these ski resorts, the statistical po...

In the present study, Quasi-experimental design was used to evaluate the effectiveness of structure teaching programme on domiciliary management and prevention of upper respiratory tract infections among the mothers of under five children at urban slums. The study was conducted in selected urban slums at Bangalore. The sample consisted of 60 mothers, experimental Group30 and Control Group-30. P...