Clients are the vital artery of every industry and business. Maintaining these customers is one of the most important tasks of any business, especially banks.  The  specific needs  of  customers and  the increasing compe- tition in the banking services market have led banks to create structures that can respond flexibly to these needs. Obviously, one of the important points is that moving to th...

Clients are the vital artery of every industry and business. Maintaining these customers is one of the most important tasks of any business, especially banks.  The  specific needs  of  customers and  the increasing compe- tition in the banking services market have led banks to create structures that can respond flexibly to these needs. Obviously, one of the important points is that moving to th...

T he business environment is characterized by environmental and exogenous factors that affect company performance to the extent that it prevents managers from interacting effectively with a company. This study built on the literature on the ease of doing business and capital flight by empirically demonstrating the importance of business environments across different countries. To thi...

Research on the Theory of Planned Behavior (TPB) in context Islamic banks management has been conducted for years. However, studies investigating mediating role perceived ease use technology saving intention by considering social influence, religiosity, and salesperson service still require more paucity evidence. This study adopted TPB Perceived Control (PBC). Purposive sampling was used to sel...

earlier self efficacy studies have been blamed for their methodological weakness and their mere reliance on self-report, survey, and correlational techniques for data collection. the purpose of this study; therefore, was to assess the impact of feuerstein’s theory of mediation on efl teachers’ sense of efficacy through direct observation rather than self reports and to use experimental techniqu...