This paper examines the determinants of success during the post-implementation stage of ERP systems and identifies drivers that contribute to successful implementations. The present study employs past literature to identify important factors and utilizes a qualitative research approach in validating their potential importance in successful ERP system implementations. Insights from the analysis ...

Our study examined the determinants of ERP knowledge transfer from implementation consultants (ICs) to key users (KUs), and vice versa. An integrated model was developed, positing that knowledge transfer was influenced by the knowledge-, source-, recipient-, and transfer context-related aspects. Data to test this model were collected from 85 ERP-implementation projects of firms that were mainly...

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IT systems have been characterized by its ability to continually evolve at a rapid pace. Newer IT systems— enterprise platforms and systems in particular—continue to grow in range, reach, and complexity. However, because existing theories have not sufficiently accounted for this character of IT systems in addition to other malaises, our ability to explain technological innovation has in turned ...

Enterprise resource planning (ERP) post-adoption stages (use and value) and small and medium enterprises (SME) are of high interest among both academics and practitioners. Grounded in the diffusion of innovation theory to explain ERP use and resource-based view theory to explain ERP value the authors postulate that use is an important link to value. The authors propose and test a model using a ...