Abstract This paper offers an ethnomethodological membership categorization analysis (MCA) of episode argumentative talk in a bank, between recent Indian migrant and her white British area manager. MCA examines how members use categorizations the course their everyday practical activities including workplace meetings. Our shows “interactional trouble” employee manager leads to racially Othering...

OBJECTIVES This article reports on the outcomes of two similar projects undertaken during 2011-2012 in Australia (Rural Northern New South Wales) and the United Kingdom (Urban Northern United Kingdom) that sought to identify the strategies that health professionals employ to actively involve patients with chronic conditions in the planning and delivery of their care. In particular, this study e...

Powell consider the possibility of a micro-sociological supplement to the macro-sociological focus on structure, order, and persistence that has so far dominated research and theory in the new institutionalism. Searching for some answers, they analyze transformations in sociological theory since Parson's theory of action that offer alternatives to the Parsonian emphasis on norms and roles. They...

In recent years, scholars have become increasingly interested in studying routine or regularized discourse and its connections to the many institutions within which people act. This interest has emerged for a number of reasons, including the rapid evolution of digitally mediated communication and the upheaval of organizational structures in such realms of activity as business, government, and e...

The purpose of this book is to establish a focus on affective and emotional dimensions in information behavior (IB) research, based upon recent theoretical developments and research findings in information science and the cognate fields of cognitive science, psychology, business, education, ethnomethodology, communication, neuroscience, and computer science. The affective paradigm established i...

This paper explores the locally-produced meaning-making practices of video game players, taking the position that the contingent properties of situated actions play a significant role in the construction of meaning. The participants of this study are Asian adolescents from China, currently studying in New York City, who play video games after school. There are four participants in the following...

Some groups work together successfully to solve problems while others do not. In particular, researchers have shown that group work can induce many beneficial outcomes in comparison to traditional forms of instruction (increased learning, decreased racial tension, more positive student attitudes toward school, etc.; see reviews by Good, Mulryan & McCaslin, 1992; Slavin, 1990). However, these re...

Although ethnographic methods are still regarded, to an extent, as new aspects of HCI research practice, they have been part of HCI research almost since its inception, and certainly since the early 1980s, about the same time as the CHI conference was founded. What, then, accounts for this sense of novelty and the mystery that goes along with it? One reason is that ethnographic methods have gen...

Purpose – This article aims to examine a particular sub-set of human information behavior that has been largely overlooked in the library and information science (LIS) literature; how people are socialized to create and use information. Design/methodology/approach – Naturalism and ethnomethodology were used as theoretical frameworks to examine what a group of fifth grade students were taught ab...