Quality in its contemporary incarnation is commonly referred to as organizational excellence, enterprise excellence, business excellence, or performance excellence. While technology may serve as a key enabler of enterprise excellence, enterprise excellence itself is in large enabled by the human dimension both in terms of ideation and effort. The human dimension manifests in many ways, with peo...

Purpose This study aims to reflect on quality, sustainability and resilience as emerging organisational priorities within total quality management (TQM) excellence. Design/methodology/approach The paper uses a conceptual approach based reflection theoretical studies the philosophical foundations of excellence, cornerstones for Bearing in mind that sustainable excellence rests upon combination s...

This document explores the opportunity for scholarship to enhance the evidence base for academic public health practice and practice-based research. Demonstrating Excellence in Practice-Based Research for Public Health defines practice-based research; describes its various approaches, models, and methods; explores ways to overcome its challenges; and recommends actions for its stakeholders in b...

A recent study identified 7 domains of clinical excellence on the basis of interviews with "clinically excellent" physicians at academic institutions in the United States: (1) communication and interpersonal skills, (2) professionalism and humanism, (3) diagnostic acumen, (4) skillful negotiation of the health care system, (5) knowledge, (6) taking a scholarly approach to clinical practice, and...

There has been little research on machine learning for email prioritization customer service excellence. To fill this gap, we propose and assess the efficacy of various techniques classifying emails into three degrees priority: high, low, neutral, based emotions inherent in content. It is predicted that after are classified those categories, recipients will be able to respond more efficiently p...

Purpose: The purpose of this study was to determine the effects European Foundation for Quality Management Excellence Model and Six Sigma Lean approaches in public organizations. Design/methodology/approach: A systematic literature review conducted based on articles from three academic publishers (Emerald, Elsevier/Science Direct Taylor & Francis). 88 selected journal were published between...

EXCELLENCE: Worthy goal or dangerous desire? Is excellence a destination or a journey or an attitude? In a world and a society where the expectation is for achievement, success and winning, what should be a Lutheran school’s approach to pursuing excellence? Is excellence about achieving and surpassing standards? Or is it about the process of teaching and learning to the best of one’s ability? O...