This study draws on information processing theory to investigate predictors of strategic-decision quality in public organizations. Information processing theory argues that (a) rational planning practices contribute to strategicdecision quality by injecting information into decision making and (b) decision makers contribute to strategic-decision quality by exchanging information during decision...

This research is the first to empirically test the causal relationships in the Malcolm Baldrige National Quality Award (MBNQA) Health Care Pilot Criteria. The Baldrige model of quality management for the health care industry is tested here using data from 220 US hospitals. Results of confirmatory structural equation modeling show that many of the hypothesized causal relationships in the Baldrig...

addiction is a phenomenon that causes structural changes in different systems of society. studies show for planning of addiction prevention and treatment, it is necessary to create an information management system. substance dependence information systems refer to systems which collect, analyse and report data related to substance dependence information. the aim of this study was to identify ad...

Research suggests that there is some confusion among quality improvement managers about the differences between quality management and traditional quality assurance. This lack of understanding would appear to be the same among rural and urban health staff, although there is a higher percentage of staff engaged in multidisciplinary activities in the rural health services. Education of staff and ...

normal 0 false false false en-us x-none ar-sa microsoftinternetexplorer4 introduction: since, accurate, appropriate, precise, timely, valid information, and valid interpretation of information is required and the basis for policy and decision making and planning in various levels of the organization management, this study was conducted to evaluate the district health information system evolutio...

The purpose of this paper is to investigate the effect of the interactive and diagnostic use of management control systems on the adoption and success of contemporary management accounting practices in the public sector. Contemporary management accounting practices includes: benchmarking, activity-based costing, the balanced scorecard, value chain analysis, total quality management, key perform...

Total quality management (TQM) must become a part of corporate strategy if it is to become a way of life in health care. TQM should be understood in the context of a cultural transformation. The greatest challenge for top management is to create an organization in which every employee, department and function is linked inextricably to the organization's mission and vision. One of the key benefi...