Many firms have an interest in an open innovation community, recognizing its business value. They can collect and analyze the ideas of their customers from the community to get valuable ideas which can lead to innovation such as a new product or service. However, such a community overloaded with too many ideas from customers cannot make use of them at the right time because of the limited time ...

Enterprise systems are gaining interests from both practitioners and researchers because of their potential linkages to organizational and individual user’s productivity. However, there are few papers that investigate enterprise systems management and implementation issues based on the end users’ perspective with the cross-cultural mechanisms, although currently the enterprise systems involves ...

This article examines the question of innovation in a particular group of services, namely ‘assembled’ services, such as hotels, retailing and distribution, hospitals, theme parks, etc. These are complex services produced by combining a variable number of other constituent services. Drawing on findings from the economics of services and the economics of innovation, we begin by developing a simp...

triple helix model (th) collaborations involving university, industry and government provide a networked infrastructure for shaping the dynamic fluxes of knowledge base of innovations locally and these fluxes remain emergent within the domains. in this article first the knowledge-based economy, national system of innovation, and three models of uig relations which represent different triple hel...

During recent years, research has, provided evidence that increasing interorganizational collaborations (networking) play a central role in determining firms innovation by demonstrating that the locus of innovation is an interorganizational system of actors. Both the relationship between networking and innovation and the role of science partners in interorganizational relationships and R&D netw...

This paper reviews the emerging literature on innovation policy from a practitioner’s perspective, reviews the policy implications of an evolutionary perspective in economics, and identifies newly emerging areas of innovation policy analysis. We show that an innovation system is a dominant policy discourse, that there are limits of policy implications from an evolutionary perspective, and that ...

Under very complex environment, innovation-oriented crowdsourcing is becoming critical because it is not only the result of cumulative dynamic interaction involving many stakeholders, but also is a social, spatially embedded, and interactive learning process that cannot be understood independently of its institutional and cultural context. Bringing together different crowdsoursing phenomena, th...

Crisis response is generally acknowledged as a crucial aspect of crisis management. Crisis response often requires a need to improvise because the circumstances demand spontaneous innovation that departs from established procedures. Although previous research has acknowledged improvisation as a valuable component of crisis response, it has not provided adequate conceptual understanding of impro...

Firms are increasingly organizing virtual new product development (NPD) initiatives to solicit ideas and suggestions from external parties such as customers. While virtual NPD provides firms with unprecedented access to external knowledge, the diversity of input and participants also poses challenges to decision making. This study develops the concept of decision openness and examines whether m...