Alan Fox’s unitarist ideology provided a useful categorisation of managerial perspectives on managing employees and the nature of organisation. However, it was an intuitive framework, developed as part of a reformist argument for a pluralist system of industrial relations. It was not based on a systematic, empirical study of managers and, while applied to research, there has been little testing...

original article   training interventions are regarded as essential managerial strategies in various organizations. the present study investigated managerial interventions in training based on deming model and their effectiveness to decrease the rate of unsafe behaviors of workers. it was a case study, conducted in a rolling industry and a descriptive- analytic research, done periodically durin...

We examine the role of managerial talent and its interaction with practices in determining firm performance. build a matched firm-director panel dataset for universe limited liability companies Italy, tracking individuals across different firms over time. define as management's capacity to boost firms' total factor productivity, estimated using two-way fixed effects model. Combining data survey...

One of the biggest challenges that higher learning institutions face today is to improve the quality of managerial decisions. The managerial decision making process becomes more complex as the complexity of educational entities increase. Educational institute seeks more efficient technology to better manage and support decision making procedures or assist them to set new strategies and plan for...

Desde hace tres décadas los Contact Centers son el medio más eficiente para gestionar las comunicaciones directas entre empresas y clientes. Esta comunicación no es una mera transmisión de mensajes, sino que implica la constitución ciertos compromisos agentes (visibles en sus modos hacer ser), claves al cliente. Nos preguntamos ¿qué elementos caracterizan dicha comunicación? procesos ensamblan?...

Qualitative research using a dialectics view; the objective is to analyze the demands and the expectations from the setting of managerial practices in view of the Pedagogical Project and the strategies which may or may not favor the transforming praxis. It involves 11 students, 12 professors, and 12 service nurses who are the participants in the teaching-learning process of managerial knowledge...

Delayering and the flattening of organizational hierarchies was a widespread trend through the 1990s. Peters (1992) in the USA promoted flattening as an organizational strategy and Keuning and Opheij (1994) promoted the prescriptions in Europe. Despite these strategies and apparent structural changes, the number and ratio of managers appears to have grown. This paradox of managerial downsizing ...