Almost the entire body of the empirical research on organizational citizenship behavior (OCB) are based on American value and these U.S.-based behavioral theories have been treated as applicable to a universal population. Yet, OCBs are organization-specific, and have a cultural component. This implies that without taking “culture” into consideration while investigating the socially-based citize...

This study aims to explore the effect of work motivation on organization citizenship behavior (OCB) and employee performance mediating role relationship performance. The research method used is quantitative with a total sample 83 respondents. findings this reveal that has positive significant behavior, performance, can mediate positively significantly motivational

Electronic business (e-business) presents several new opportunities and challenges to business organizations through the expansion and enhancements of their markets. However, competing in global electronic markets (e-markets) has forced organizations to continually invest in information technology (IT). Although IT can provide a competitive advantage, its edge is only temporary and lost as comp...

We examined the relationships of perceived organizational support and job satisfaction with organizational citizenship behavior and task performance in China. Employees from two large-scale state-owned enterprises (SOE) completed measures of perceived organizational support and job satisfaction and their immediate supervisors completed measures of task performance and four facets of organizatio...

Citizenship behavior within a virtual community has been recognized as an essential component for a community’s sustainable success. However, studies have not fully understood and given only limited attention to the factors that foster members’ prosocial behavior. The major objective of this study is the empirical investigation of the critical antecedents of citizenship behavior in virtual comm...