Trust has been considered a central aspect of successful IT outsourcing from the beginning of the outsourcing relationship to the end. A great deal of interest in trust has been described, but there has been little in the way of strong theoretical models to aid in understanding the role of trust, the antecedents of trust, and the consequences of trust in outsourcing relationship. Further, very ...

Research on outsourcing governance has focused on two modes: formal governance based on a legally binding contract, and relational governance based on a psychological contract between the vendor’s relationship manager and the client’s project manager. Some researchers argue that the two forms of governance are substitutes for each other. Others model them as complements. Here, we find empirical...

The paper suggests that the evolution of modern technologies in manufacturing, from economiesof-scale to economies-of-scope, plays a key role in the increasing outsourcing activities. It is shown that the divergence in the degrees of economies-of-scope and the attribute space of the products between different stages of production is the fundamental economic force behind the recent trend of outs...

In this paper we propose a simulation model combining two processes of different origin (the production process and the information flow of maintenance work-orders) in one model in order to investigate how the interaction between the processes affect the performance of the production system, as well as to define the optimization opportunities. The proposed approach aims to extend the capabiliti...

a r t i c l e i n f o The aim of this article is to present a research model that defines how different outsourcing strategies influence organizational control mechanisms that impact outsourcing outcomes. This research study consists of five case studies, each focusing on a foreign multinational corporation (MNC) that has outsourcing experience in China. The results of these case studies examin...

Competition is the driving force of today's economy and it is vital for organizations to gain competitive advantages. In recent years, outsourcing has been the focus of managers as a tool for developing organizations and improving productivity. This study deals to analyze the outsourcing risks of the supply chain in the automotive industry using fuzzy inference systems. For this purpose, in the...

During the recent years, management concerns regarding the outsourcing of information systems services have become more complex. The decision of outsourcing itself, already a non-trivial one, has increased in complexity, partly due to companies, traditionally in other fields of IT, that are entering the arena. These companies, known as Application Service Provides (ASPs) offer subscription-base...

Wider use of outsourcing to include ASP, web services and business process outsourcing, will increase the complexity of the outsourcing relationship. Jae-Nam Lee, in his paper titled “Exploring a Causal Model for the Understanding of Outsourcing Partnership” looks at key issues in establishing a successful partnership. He investigates elements like shared knowledge, mutual dependency and organi...

One key dimension of the virtualization of the workplace is the formation of new types of partnerships where organizations let internal functions be handled by an external partner, the so-called outsourcing of services. The formation of an outsourcing partnership imposes the risk of knowledge-drainage on the client organization as specific internal competence decreases when the service provider...

This article investigates the impact of reorganization on productivity within public-sector firms addressing owners' composition, board-management relationship, and management's decision to outsource activities. Considering a large panel 2,325 German municipally owned utilities between 2003 2014, firm-level is estimated based control function approach. Contrary public choice theory, I do not fi...