There are various approaches to implement quality improvements. Organizations aim for a management standard which is capable of providing customers with quality assurance on their product/service via continuous process improvement. Carefully planned steps are necessary to ensure the right quality improvement methodology (QIM) and business operations are consistent, reliable and truly meet the c...

Why this title? Beginning in the early 1980s, Zymark's founders and pioneering customers shared a vision: they believed that computers and robotics could stimulate a revolution in laboratory operations, leading to dramatic improvements in the quality and timeliness of laboratory results and in staff productivity. Since Zymark was founded, leading organizations throughout the world have installe...

Software projects in R&D organizations differ in their quality assurance process compared to other production and business organizations. Major hard constraints are accuracy and precision. Estimated number of defects the product is likely to contain at release shall be as minimum as possible. Various models for assessing the quality of the software are developed and are in use. The most widely ...