In the 21 st century, the new economy is becoming increasingly customer centric. Customer retention is considered one of the main relationship marketing concepts concerned with developing and maintaining a long-term customer-firm relationship. The importance of customer retention has increased since a majority of firms started to suffer a noticeable loss of customers, along with the complexity ...

Using the 419,194 customers of a mobile operator as the sample, this research investigates the effectiveness of the company’s retention strategies. It examines the effect of such strategies on extending customer life cycle. We find that the retention policies and the incremental average revenue per user (ARPU) in the retention period over the month prior are positively correlated. In addition, ...

BACKGROUND Loss to follow-up from randomised trials can introduce bias and reduce study power, affecting the generalisability, validity and reliability of results. Many strategies are used to reduce loss to follow-up and improve retention but few have been formally evaluated. OBJECTIVES To quantify the effect of strategies to improve retention on the proportion of participants retained in ran...

BACKGROUND The aims were to identify predictors of treatment retention in methadone maintenance treatment (MMT) clinics in Pearl River Delta, China. METHODS Retrospective longitudinal study. PARTICIPANTS 6 MMT clinics in rural and urban area were selected. STATISTICAL ANALYSIS Stratified random sampling was employed, and the data were analyzed using Kaplan-Meier survival curves and life t...

Background and Purpose: Improper wastewater and solid waste management in rural areas could be a risk to human health and environment pollution. One percent of Iran’s rural area is connected to the wastewater collection network. Solid waste management in rural areas of Iran is mainly consisted uncontrolled dumping and open burning. The aim of this study is prioritization of wa...

Developing countries currently face internal and external migration of their health workforce and interventions are needed to attract and retain health professionals in rural areas. Evidence of multidimensional interventions, however, is scarce. This study explores a long-standing strategy to attract and retain doctors to rural areas in Chile: the Rural Practitioner Programme. The main objectiv...

INTRODUCTION Health disparities exist between rural and urban residents; in particular, rural residents have higher rates of chronic diseases and obesity. Evidence supports the effectiveness of policy and environmental strategies to prevent obesity and promote health equity. In 2009, the Centers for Disease Control and Prevention recommended 24 policy and environmental strategies for use by loc...

recruitment and retention were asked between the 2014 and 2016 LTCNSS, direct comparisons between the proportions of facilities using each strategy are precluded. Additionally, the 2016 LTCNSS asked agencies to report the strategies for recruitment and retention separately and for full-time and part-time employees instead of reporting strategies for both recruitment and retention for all employ...