S schedules are an important but underresearched element of the marketing mix for direct marketers. This paper provides an empirical study on the impact of shipping and handling charges on consumerpurchasing behavior. Using a database from an online retailer that has experimented with a wide variety of shipping-fee schedules, we investigate the impact of shipping charges on order incidence and ...

Abstract A handful of companies dominate the world’s shipping industry. These firms have gained political leverage over global governance container in particular. Intriguingly, recent years Danish conglomerate Maersk—the biggest and vessel company since mid-1990s—has been using its influence to push for higher environmental standards industry as a whole. To some extent these initiatives are hel...

One of the highly globalized fields such as Marine Industry, shipping operations are hugely dependent on e-collaboration tools that holds potential to provide quick and readily accessible information across ports, organizations and people across nations concerned with industry. Improving operational efficiency is very much dependent on business process transformation by affording better communi...

Benchmarking warehousing and distribution operations is an appropriate and popular first step in re-engineering warehousing operations. Within the warehousing and distribution industry benchmarking has traditionally been focused on comparing quantitative performance measures, such as operating cost — typically measured as warehousing and/or distribution cost as percent of sales; operating produ...

The discipline of ergonomics, or human factors engineering, has made substantial contributions to both the development of a science of safety, and to the improvement of safety in a wide variety of hazardous industries, including nuclear power, aviation, shipping, energy extraction and refining, military operations, and finance. It is notable that healthcare, which in most advanced societies is ...

This paper studies a problem encountered by a buying office for one of the largest retail distributors in the world. An important task for the buying office is to plan the distribution of goods from Asia to various destinations across Europe. The goods are transported along shipping lanes by shipping companies, which offer different discount rates depending on the freight quantity. To increase ...