A variety of reference models such as CMMI, COBIT or ITIL support IT organizations to improve their processes. These process improvement reference models (IRMs) cover different domains such as IT development, IT Services or IT Governance but also share some similarities. As there are organizations that address multiple domains and need to coordinate their processes in their improvement we prese...

in today's complex, tension - striken and tumultuous world, the profession and private life of individuals are so comingled to each other, - and even the profession life often have dominated their private life - that made the organizations to pay more attention to the quality of their employees' profession life. so one of the most important objectives of individuals is to find a reput...