This paper presents a technique which detects all behavioural incompatibilities between two service interfaces (a client and a provider). This may happen because the provider has evolved and its interface has been modified. It may also happen because the client decided to change for another provider which addresses the same needs but offers a different interface. Unlike prior work, the proposed...

introduction: six total quality management principles such as committment, client satis faction , staff , managers and continuous improvement of the quality based on deming view regarding tom were evaluated in isfahan university of medical sciences. mathods and materials: this is descriptive suovey study in wich the data were collected by a researcher-made questionnaire the subiects of the stud...

Quality management in project administration can affect the costs and schedule of a considerably. The immediate notable result unacceptable quality construction is “dissatisfied client.” which be interpreted as “customer loss”. Additionally, defective work synonym for problems such dispute, because items non-compliance with early agreements considered main factor triggering claims by client. in...