نتایج جستجو برای: big

تعداد نتایج: 69987  

2017
Frédérick Bénaben Aurélie Montarnal Sébastien Truptil Matthieu Lauras Audrey Fertier Nicolas Salatgé Sebastien Rebiere

This article aims at describing an approach to support crisis management. The main idea is to use an original vision of Big-Data to manage the question of collaboration issues in crisis response. On the one hand, this article introduces a general framework that structures the methodology applied in our approach. This framework includes several technical and business dimensions and embeds scient...

2015
Quim Llimona Jordi Luque Xavier Anguera Miró Zoraida Hidalgo Souneil Park Nuria Oliver

Customer center call data is typically collected by organizations and corporations in order to improve customer experience through the analysis of such call data. In this paper, we report our findings when analysing more than 26 thousand calls to the call centers of a large corporation in a Latin American country. We focus on the impact of gender and call duration on selfreported customer satis...

2014
Jennifer Costley Peter Lankford

Journal: :Informatics 2017
Janet G. Baseman Debra Revere Ian Painter

Public health surveillance of communicable diseases depends on timely, complete, accurate, and useful data that are collected across a number of healthcare and public health systems. Health Information Exchanges (HIEs) which support electronic sharing of data and information between health care organizations are recognized as a source of ‘big data’ in healthcare and have the potential to provid...

Journal: :IEEE Internet Computing 2013
Peter Mika

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