It is widely accepted that effective KM requires both infrastructural and process capabilities. However, very little research has been conducted to understand how either kind of capabilities are developed. In this paper, we focus on KM process capabilities, identify and empirically examine the important factors in that influence the development of KM process capabilities. Particularly, relying ...

The present study is aimed at studying the relationship between Social Maturity, School Adjustment and levels of Academic achievement among residential school girl students. The study was conducted on a sample of 347 girls from class ix –xii at an all girls residential school of North India. Dr. Nalini Rao’s Social Maturity Scale (RSMS) was used to measure social maturity, Sinha & Singh’s Adjus...

Maturity models are a well-known instrument to support the improvement of functional domains in IS, like software development or testing. In this paper we present a generic method for developing focus area maturity models based on both extensive industrial experience and scientific investigation. Focus area maturity models are distinguished from fixed-level maturity models, like CMM, in that th...

This research investigates how companies operating in emerging markets and investing in latest IT solutions can be supported in developing maturity in business-IT alignment faster than their predecessors in developed countries. It follows up the consultant perspective through documenting ex-post the participant’s observations, reflected through participant objectivation, to analyze the activiti...

Business process management is in high demand, but organisations are still struggling to realise it properly. Hence, maturity models have been developed to support the gradual adoption, use and organisational consequences of business process management, and this for both specific business processes and for the whole process portfolio of an organisation. The success of the so-called business pro...

This paper investigates how retailers at different stages of e-commerce maturity evaluate their entry to e-commerce activities. The study was conducted using qualitative approach interviewing 16 retailers in Saudi Arabia. It comes up with 22 factors that are believed the most influencing factors for retailers in Saudi Arabia. Interestingly, there seem to be differences between retailers in comp...

This paper presents the construction of a maturity model for analyzing the strategic IT service management process of internal IT service provider’s in early growth stages. This model is presented as an alternative tool for improving the understanding, from an IT service management perspective, of: (i) the strategic IT processes/practices situation in an IT organization, and (ii) facilitate the...

Current architecture assessment models focus on either architecture maturity or architecture alignment, considering the other as an explaining sub-variable. Based on an exploratory study, we conjecture that both alignment and maturity are equally important variables in properly assessing architecture organizations. Our hypothesis is that these variables conceptually differ, correlate, but do no...

Recent arguments in the dynamic capabilities literature suggest that firms need to develop skills with both internal development and external sourcing to be able to thrive over time. We have a limited understanding of the conditions that best suit internal and external sourcing, however, while no largescale study has examined the extent to which firms’ ability to form coherent portfolios of int...