introduction: citizenship behaviors are behaviors which are not mentioned directly in the formal rewarding system of organization and often are forgotten and usually are regarded as voluntary; nonetheless, they affect the activities of organization. quality of work life is an important index which can provide enough and beneficial information for management from employees-related major issues a...

realization of the concept and idea of the formation of citizenship, requiring hospitalization, there is appropriate and that the underlying civil society as it is mentioned. citizenship culture and its key elements have been challenged through out the history of this concept by thinkers and the clear – sighted people who take interest in social problems and believe that civilization and prog...