The user friendliness of the Internet has captured the interests of many individuals. Today, the use of Internet is not limited to information searching but also expands to other daily activities such as online banking and shopping. However, reports indicate that consumers vary in their levels of Internet adoption mainly due to perceived risk associated with online transactions. This study expl...

E-commerce has become one of the major consumption patterns currently. Understanding consumer e-commerce shopping behavior helps to improve the competitiveness of enterprises. The purpose of this study is to examine service justice as the antecedent factor of dysfunctional customer behavior (DCB) and how it interacts with negative emotion and service dissatisfaction, which in turn, affect DCB. ...

Religion has long been playing a significant role in influencing human behavior. However, its business value as a predictor of buyer behavior has not been sufficiently examined in e-commerce context. The main contribution of this paper is to show the connection between the degree of religiosity and interpersonal trust (cognitive and affect-based trust) in Business to-Consumer (B2C) e-commerce. ...

To bridge the research gap on the issue of metacognition in the IS research, this study examines consumer’s metacognition in the context of B2C e-commerce. Especially, focusing on the e-commerce solution in terms of Electronic Product Catalogs (EPCs), this study attempts to investigate the effect of the IT artefact on consumer’s metacognition in online shopping. From the perspective of cognitiv...

This paper considers a model for exogenous coalition formation in e-marketplaces. Using its informational advantage, an e-retailer creates coalitions of customers based on geographical proximity. Most of the literature regards this process as endogenous: a coalition leader among the buyers bundles eventual purchases together in order to obtain a better bargaining position. In contrast – and in ...

While e-Commerce has proliferated with the growth of the Internet, there have been insufficient research efforts concerning its status in Korea. The United States, in contrast, has made significant efforts in making empirical research on the consumer’s adoption of e-Commerce. This paper validates the e-Commerce Adoption Model (e-CAM) on the two countries. e-CAM integrates the technology accepta...

This paper examines search across competing electronic commerce sites. By analyzing panel data from over 10,000 Internet households and three commodity-like products (books, CDs and air travel services), we show that the amount of online search is actually quite limited. On average, households visit only 1.2 book sites, 1.3 CD sites, and 1.8 travel sites during a typical active month in each ca...

today, the internet is the significant tool of online shopping in all around the world. online transaction systems make shopper possible to make payment for services or products utilizing the internet. the current paper purpose is to focus on the elements that can affect online repurchase intentions. in the current paper we utilized survey questionnaire to gather 102 in malaysia from those that...

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Shopping online has emerged as one of the most popular Internet applications, providing a plethora of purchasing opportunities for consumers and sales challenges for retailers. The aim of this paper is to shed further light on the past and present status of the e-consumer phenomenon, by looking into online shopping behaviour and by examining the major reasons for being motivated or being de-mot...