نتایج جستجو برای: customer oriented reliability planning
تعداد نتایج: 499216 فیلتر نتایج به سال:
Objective: In this study, psychometric qualities of multidimensional perfectionism scale (MPS) were evaluated. Methods: Persian version of perfectionism inventory was completed by 48 adults (24 females and 24 males). The sample was selected by cluster random sampling from Sarcheshmeh adult inhabitants. Reliability of the scale was assessed by calculating Cronbach's alpha coefficient. Then 26...
Submitted: Aug 7, 2013; Accepted: Sep 18, 2013; Published: Sep 25, 2013 Abstract: This paper discusses the development and practical implementation of the multi-agent approach to support the process of requests execution in a customer relationship management distributed information system, in order to save the working time of professionals through the transfer to multi-agent elements of routine...
Success of total quality management is associated with the ability to learn, absorb, adapt and implement changes in organizational attitudes and to integrate them into the organization. The purpose of this study is to investigate and improve some undesirable behaviors against customer-oriented total quality, using system dynamics approach. After reviewing the theoretical literature and conducti...
In the advances of Internet technologies in recent years, Electronic Commerce CRM systems have gained much attention as a major theme for companies to maintain their competitiveness. The research shows that the effective customer relationship management is the major source for customer retention and gaining over new ones. On the other hand, modern technology allows to receive information throug...
In the advances of Internet technologies in recent years, Electronic Commerce CRM systems have gained much attention as a major theme for companies to maintain their competitiveness. The research shows that the effective customer relationship management is the major source for customer retention and gaining over new ones. On the other hand, modern technology allows to receive information throug...
IT vendor management (ITVM) plays an increasingly relevant role for IT organizations; many companies already spend more than half their IT budgets on services from external providers. These providers are often in direct contact with internal IT and business staff, thus significantly impacting their satisfaction. Although recent studies reveal that companies are often dissatisfied with external ...
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