Many companies recently have been choosing information technology (IT) outsourcing in response to complicated information systems and various internal requirements. In order to monitor and maintain a high quality of IT outsourcing vendors’ services, it is necessary to develop a system to evaluate IT outsourcing customer satisfaction. The system can be used as a tool for choosing IT outsourcing ...

It is interesting to discover that there is a reasonably small but growing literature on the issue and role of trust in IS outsourcing in the past few years. Built on the premise that over-reliance on outsourcing contract and/or other form of formal controls do not necessarily deliver a successful outsourcing partnership and/or outcomes, we have explored another dimension of outsourcing relatio...

This case study describes an Asian Information Technology (IT) outsourcing partnership in the discrete manufacturing industry. Interviews with business and IT executives of both the Outsourcing Company and the IT Services Supplier provided the necessary insights. Nowadays many organizations in discrete manufacturing move their plants to Asian countries or other lower wages countries. Most IT se...

Using a qualitative research method, this work investigates risks associated with IT outsourcing and aspects of managing outsourcing risks in the context of Higher Learning Institutes (HLI) in Ethiopia. Primary data is collected through interviews conducted with various stakeholders in the IT outsourcing process including a select set of executives, committee members, domain experts and users. ...

background: outsourcing in healthcare is a cost-effective strategy that reduces costs and increases service quality. managers must attempt to outsource healthcare services using scientific methods. objective: this study is a strategic analysis of the outsourcing of health services in one specialty and subspecialty hospital in tehran. methods: this mixed method study (quantitative-qualitative) w...

introduction: outsourcing in health care sector is a cost-effective strategy that can lead to increased quality of services provided to patients. the aim of this study was to determine the types of outsourced services in educational hospitals in isfahan and to investigate the viewpoints of managers about the impact of outsourcing. methods: this descriptive survey was carried out in 2010. resear...

introduction: hospitals, like most executive agencies have scarified the importance of policy, planning and supervision with their executive actions. with their errors, they waste the resources and remain away from development and competitive arena.so during recent years the ministry of health and medical education as well as other areas, in order to make rational government size, strengthening...

Authentication is increasingly relevant to data management. Data is being outsourced to untrusted servers and clients want to securely update and query their data. For example, in database outsourcing, a client’s database is stored and maintained by an untrusted server. Also, in simple storage systems, clients can store very large amounts of data but at the same time, they want to assure their ...

It is often desirable to be able to guarantee the integrity of historical data, ensuring that any subsequent modifications to the data can be detected. It would be especially convenient to extend such proofs of integrity to certain computations performed later using the historic data. We raise this question in the context of outsourced databases, where a data owner delegates the ability to answ...

The research study presents, discusses and offers understanding on outsourcing, the most important benefits (advantages) and potential risks (disadvantages) associated with-in. It emphasizes the outsourcing specialized maintenance activities and its role in business success. In this research, a hypothesis were develop whether the benefits of outsourcing maintenance in manufacturing companies ar...