Due to the shared focus of disaster response management (DRM) and business process management on activities as well as the obvious similarity of disaster response processes (DRP) and business processes, the application of workflow management systems (WfMS) has been discussed as a promising approach to manage DRP. However, the application of WfMS in DRM has not yet been realized in practice. One...

The success of disaster handling often depends on the efficient flow of information. The social media and networks receive a growing attention as potential source of valuable data in disaster scenarios. The social network based information flow is real-time, direct, two-directional and often geo-tagged. Unfortunately, besides these obvious advantages, social network data suffers from drawbacks:...

Recent years have shown that mobile devices and Twitter can play a significant role in providing real-time data from disaster-affected areas to disaster managers. Against this background we present a workflow for Twitter integration into a disaster management information system, and a concept for content moderation that can increase the quality of disseminated information.