The purpose of the study is to examine how e-mail affects work performance. E-mail communication studies have aroused both praise and query regarding the suitability, appropriateness and effectiveness of electronic messages in information management. Less is known about the effects of e-mail on work performance. We consider (1) which e-mail features affect work performance; (2) whether these fe...

This paper introduces an approach for organizational redesign and optimization of communication flows based on temporal analysis of communication patterns in groups of people. Our Temporal Communication Flow Visualizer automatically generates interactive movies of communication flows among individuals by mining email log files and other communication archives. Combining those movies with measur...

Mobile phone networks are increasingly supporting the transmission of textual messages between mobile phones (e.g. SMS short messages). It is reasonable to envisage increased use of these facilities and increased integration with other electronic services such as e-mail and large screen pagers. However, the use of textual messages from mobile phones is inherently limited by the very poor text i...

Effective communication between instructors and students is a challenge regardless of the instructor-to-student ratio. Instructors of large classes, in particular, have resorted to various forms of Internet communication, such as mailing lists and newsgroups, to supplement class time and office hours. Mailing lists are closed discussions among subscribers who receive and send messages via an el...

Congress revisited the issue of Internet surveillance days after the September 11 attacks when the Attorney General presented draft legislation addressing " new surveillance authorities; " the USA Patriot Act developed from this proposal. The executive branch of the Federal government has since pursued a number of policies and strategies dealing with Internet surveillance and data mining. Many ...

An integrated method of text pre-processing and language identification is introduced to deal with the problem of mixed-language e-mail messages in a speech-enabled e-mail reading system. Our method can confidently distinguish between the supported languages and switch between several TTS engines or languages to read the portions of the text in the appropriate language. This is achieved by maki...