Service discovery is a fairly new field that kicked off since the advent of ubiquitous computing and has been found essential in the making of intelligent networks by implementing automated discovery and remote control between devices. This paper provides an overview and comparison of several prominent service discovery mechanisms currently available. It also introduces the At Home Anywhere Ser...

The fast expansion of the market in every sector is leading to superior subscriber base for service providers. Added competitors, novel and innovative business models and enhanced services are increasing the cost of customer acquisition. In such a fast set up, service providers have realized the importance of retaining the on-hand customers. It is therefore essential for the service providers t...

The goal of the proposed capacity planning tool is to provide the best cost performance con guration for support of a known media service workload There are two essential components in our capacity planning tool i the capacity measurements of di erent h w and s w solutions using a specially designed set of media benchmarks and ii a media service workload pro ler called MediaProf which ex tracts...

Information Service is a key component of a Grid environment and crucial to the operation of a computational Grid. This paper presents an Information Service for a computational Grid Virtual Organization (VO). The main functionality of this Information Service is the provision of information essential for applications running on a computational Grid. This Information Service is a hierarchical s...

In ubiquitous network society, various kinds of entities offer online services. For the user’s convenience, providing high value-added service such as one-stop online service is in urgent need. One-stop services transform citizens’ daily lives more convenient by, for example, improving online application procedures to local governments and companies. Service interaction platform technology, whi...

E-services are services that can be invoked over the Internet. One likely use of e-services would be to build business applications that can employ e-services from different service providers. This potential use of composite services in business settings highlights the issues of payment mechanisms, reliability, trust, inter-operability and service guarantees between different service providers....

The Technical Customer Service (TCS) represents an essential part of the so-called Product-Service System (PSS) and requires intelligent support in its product-related operations with technical goods and knowledge intensive activities. This makes information to a fundamental contribution for a qualitative service delivery. Therefor, IT-based mobile service support systems are seen as a necessit...

background: in-service training courses are one of the most available programs that are used to improve the quantity and quality level of the staff services in various organizations, including libraries and information centers. with the advent of new technologies in the field of education, the problems and shortcomings of traditional in-service training courses were replaced with virtual ones. ...

service failure can put companies out of business if attention is not paid to this problem. the purposes of this study were to investigate the explanatory relationships between hotel guests’ perceptions of (a) service failure; (b) service recovery strategies in each service failure situation and behavioral intentions. this study explained the components of service recovery strategies used when ...

Cloud Computing has become a well-known buzzword nowadays due to its ability to reduce cost while increasing scalability, performance and flexibility for various processes. In today’s world it is discussed topic, as the complete software industry is entering in the development of cloud services at a faster pace. Cloud computing provides an easy access to high performance computing and storage i...