Problem statement: Based on the concept of Balanced Scorecard (BSC), this study was intended to assist the establishment of performance evaluation system for social education institutions in transforming phase. Approach: An evidence-based analysis was processed to examine the objectivity of the indicators and the weights of key factors of the current performance evaluation. Results: Based on th...

This article describes the emerging trend of using metrics in rural hospitals to achieve world-class performance. This trend is a response to the fact that rural hospitals have small patient volumes yet must maintain a profit margin in order to fulfill their mission to the community. The conceptual idea for this article is based largely on Robert Kaplan and David Norton's Balanced Scorecard art...

Performance indicators are key feedback drivers of organisation dynamics. However, the extensive evaluation literature gives no scientific basis for the selection or testing of the opportunities of such indicators. This paper discusses the development of a “dynamic balanced scorecard” for a federal government department. The balanced scorecard suffers from the limitation of all performance indi...

The balanced scorecard has proved itself as a valuable strategic tool in measuring not only the financial performance, but also the customer focus, internal business processes and learning and growth of a company. To date, very little has been done to incorporate new breakthroughs in financial management in the financial perspective of the balanced scorecard. In this study, new trends in financ...

Long term business success is highly dependent on how fast the business reacts on the changes in the market situation. Those who want to be successful need relevant, in-time and accurate information. Balanced Scorecard Simulator is a management tool that can be used efficiently in the processes of planning, decision and controlling. Based on the Balanced Scorecard concept the program combines i...

This paper reviews the various aspects of the Balanced Scorecard, which is a strategy implementation tool based on defining and monitoring the key factors important for the business; and also its application in the new product development process and the goal-driven measurement methodology. The product mix of jobbing type of industries is very important from the point of view of their long-term...