As smoke free laws on public places are being implemented around the country, the economic effects of such policies on the hospitality industry is questioned. The economic impact of Clean Indoor Air Policies (CIAP) on bar and restaurant revenues has been proven to be negligible; smoking bans improve the working conditions of the employees and do not appear to significantly affect revenues (Bart...

The aim of this paper is to explore the impact COVID-19 pandemic on New Zealand hospitality industry, within context business longevity theory using an on-line qualitative survey 11 senior industry executives representing 105 restaurant, café and take-away outlets. findings reveal that despite financial loss, provided opportunity engage in strategic innovation through two basic approaches; one ...

Excerpt] Employee turnover has long plagued the hospitality industry. In the lodging segment, turnover rates have been shown to average about 60 percent annually for line-level employees (Woods, Heck, and Sciarini 1998) and about 25 percent for managerial positions (Smith Travel Research, Tracey, and Tews 2002). This concern is even greater in other hospitality contexts, such as quick-service r...

Fama & French explained that company size affects the risk of return on its shares. The larger a company, more established is.Hence, it is not easily swayed by crisis pressures, only financial pressure but also social pressure. Covid-19 outbreak hitting world, especially Indonesia, had an impact performance in capital market. test results showed during period, JCI decreased 30 percent. Howe...

In developing countries such as Malaysia, citizens primarily use the internet to keep in touch with friends/family via social networking sites. Firms have realized the potential of the social web to promote their products/services. This article develops a conceptual model, grounded in Technology-Organization-Environment theory, to assess the adoption/use of Web 2.0 for branding activities and i...

In tourism industry, attitudes and behaviors of hospitality businesses’ employees who are in direct and continuous communication with guests constitutes a critical importance for the sector. Therefore, attitudes and behaviors developed by employees towards the organizational culture they are in, must be monitored and necessary measures to prevent possible conflicts must be taken. In this study,...

Targeted interventions for high risk groups are increasingly important. Alcohol problems are not evenly distributed. Highly differentiated patterns and prevalence have been identified among workers according to their industry and occupational groups. Young workers in the hospitality industry have been found to be among the highest consumers of alcohol and drugs yet largely overlooked for early ...