Purpose – The purpose of this paper is to develop a context dependent, multi perspective multilevel trust measurement instrument to measure supply chain members’ trust. Design/methodology/approach – Since trust is a context dependent phenomenon and the level of trust between partners cannot be measured easily, a conceptual framework is developed to measure supply chain partners’ trust from risk...

Institutional recommendation is an important factor for building trust in business or social interactions. Institutional ratings are issued by trusted authorities such as public bodies or reference publications. They assess people’s expertise, the quality of products or services or the economic health of companies among other. Institutional ratings are characterized by objective and repeatable ...

Expansion of business relationships between academic institutions and their leaders and industry have become a reality, whereas media attention regarding conflict of interest (COI) at academic institutions has raised concerns about possible erosion of public trust. The Institutional Review Board (IRB) should collaborate with institutional COI committees to ensure that research with human subjec...

The need for constant transformation of enterprises is omnipresent. A discipline that has been proposed to support the coordination of enterprise transformation is Enterprise Architecture Management (EAM) which has grown to a mature discipline in academia and practice. However, it can be observed in practice that it still is a challenge to introduce such an architectural coordination approach f...

In this study, we drew from the existing online trust model to develop a specific model of online lending platform trust from the perspectives of cognition-based trust and affect-based trust. Trust between lenders and borrowers have been discussed a lot but there are no empirical studies focusing on trust toward lending platforms. The dearth of the relevant studies on this aspect indicates the ...

Although the notion of impersonal trust is not new, its significance has dramatically increased with the emergence of interorganizational eCommerce. Two types of trust are usually distinguished in interfirm exchange relations–an impersonal type created by structural arrangements, and a familiarity type arising from repeated interaction. This chapter contributes to the emerging body of knowledge...

Because business-to-business (B2B) electronic marketplaces (e-marketplaces) facilitate transactions between buyers and sellers, they strive to foster a trustworthy trading environment with a variety of trust-building measures. However, little research has been undertaken to explore trust-building measures used in B2B e-marketplaces, or to determine to what extent these measures are applied in B...

In this study, we drew from the existing online trust model to develop a specific model of online lending platform trust from the perspectives of cognition-based trust and affect-based trust. Trust between lenders and borrowers have been discussed a lot but there are no empirical studies focusing on trust toward lending platforms. The dearth of the relevant studies on this aspect indicates the ...

This paper examines the development of trust in interorganisational relationships (IORs) that are embedded conflicting institutional logics. The study focuses on a recently established customer choice system for domestic elderly care involves complex constellation logics parties involved IORs to handle. We explore how boundary spanners deal with and impact it has IORs, including both positive n...