There has been a reported increase in political activity through the marketplace in the form of ‘consumer votes’. The use of marketplace votes by consumers to address their concerns about societal issues is a phenomenon that has growing relevance for firms, since they are often affected by such consumer citizenship. Therefore, this paper aims to enhance our conceptual understanding of the consu...

The electronic marketplace is a new medium for exchanging information, goods, services, and payments. It houses infrastructure, facilitates transactions, and matches buyers with sellers. A mobile-agent-based marketplace allows corporate data to be maintained by local buyers and sellers and transferred to the marketplace only when orders are matched. This provides the participating companies wit...

This article examines e-marketplace adoption difficulties from a contextualist perspective. The analysis of industrial characteristics will unearth the adopter’s supply chain practices and the contextual features which are unfavorable for e-marketplace deployment. To gain a deeper understanding, this research examines an unsuccessful e-marketplace adoption for agricultural industry in China. Th...

China’s fast-growing online consumer-to-consumer (C2C) market merits widespread research efforts. However, it has so far received little research attention. In this exploratory study, we chose Taobao – a leading online C2C auction company in China with more than 70% of market shares – as our research context. We focus on the general market structure of Taobao in terms of three factors: market d...

eBay is an online marketplace which allows people to easily engage in commerce with one another. Since the market’s online nature precludes many physical cues of trust, eBay has instituted a reputation system through which users accumulate ratings based on their transactions. However, the eBay Feedback System as currently implemented has serious privacy flaws. When sellers leave feedback, buyer...

1567-4223/$ see front matter ̆ 2011 Elsevier B.V. doi:10.1016/j.elerap.2011.06.001 ⇑ Corresponding author. E-mail address: [email protected] (M. Xia). In consumer-to-consumer (C2C) markets, sellers can manipulate their reputation by employing a large number of puppet buyers who offer positive feedback on fake transactions. We present a conceptual framework to identify the characteristics of collusive...

For several years, marketplaces exist in the software industry, where customers can, for instance, search for specific services offered by different vendors, review, buy and use these services. The vendor-sided characteristics of these marketplaces are widely discussed but have not yet been investigated in detail. In this paper, we consider online marketplaces and the participants as part of a ...

Uncertainty has been widely recognized as a primary barrier in online C2C transaction processes. This research explores the effectiveness of strategies typically employed to reduce uncertainty in C2C electronic commerce based upon the uncertainty reduction theory and Kelley’s attribution theory. We inspect the effects of the information from four information seeking strategies on online consume...

B2B e-marketplaces drastically alter the structure of buyer-seller relationships. To study the equilibrium of a buyer-seller exchange network before and after the emergence of emarketplaces, we develop a multiple-person noncooperative game, where rational firms select optimal interfirm connections and the network is endogenously formed and evolved. We examine when previous buyer-seller relation...

Reputation is crucial in promoting exchanges in online markets, since it may overcome information inefficiency through successful signals of sellers’ quality to less informed customers. To explore this issue, I study web sellers’ reliability in business-to-consumer online transactions with reference to reputation games. Customers can gather information in online marketplaces like e-Bay through ...