Governance addresses a wide range of issues including social, economic and political continuity, security and integrity, individual and collective safety and the liberty and rights to self-actualization of citizens. Questions to be answered include how governance can be achieved and sustained within a social context imbued with cultural values and in which power is distributed unevenly and dyna...

The aim of this paper is to provide insights into the interplay between contractual and relational governance in IT outsourcing arrangements. The study will demonstrate the value of the Foucauldian notion of “governmentality” into the examination of IT outsourcing relationships. Using this theoretical lens our study will attempt to show how the contract and the apparatus of governance it entail...

Top-performing enterprises succeed in obtaining value from IT where others fail, in part, by implementing effective IT governance to support their strategies and institutionalize good practices. IT governance involves specifying decision rights and accountabilities for important IT decisions. The goal is to encourage “desirable behaviors” in the use of IT. In studying the IT governance of more ...

Research on outsourcing governance has focused on two modes: formal governance based on a legally binding contract, and relational governance based on a psychological contract between the vendor’s relationship manager and the client’s project manager. Some researchers argue that the two forms of governance are substitutes for each other. Others model them as complements. Here, we find empirical...

4 5 This thesis is dedicated to my parents Professor Mostafa Aasi and Hamideh Mahrouyan who taught me lessons of life, love and patience. Abstract Information Technology (IT) is used in many firms today and plays different roles such as technical, operational and strategic. Therefore the degree of firms' success in using IT is very important. Managers also face enormous challenges to plan and m...

E-Governance refers to the process of automation for providing efficient and effective delivery of government services to the citizens. The purpose of this paper is to explore e-Governance initiatives taken by the Punjab Government. The research findings elaborate on what are the reasons that e-Governance is not properly implemented in rural areas of the state. It highlighted the factors of e-G...

Information technology governance is generally defined as the locus of IT decision-making authority. This paper argues that IT governance also includes the capability to integrate IT decision-making between key stakeholders. Exploratory case studies are conducted in Financial Services to develop a richer understanding of what the emerging capabilities are of IT governance. Findings indicate tha...

Der Aufsatz stellt ein allgemeines Modell für die IT-Governance vor. Dieses setzt sich aus den vier Elementen Organisationsstrukturen, Prozesse und Verantwortlichkeiten, Controlling sowie Policies und Standards zusammen. Für die Organisationsstrukturen und Prozesse werden am Beispiel der CIO Organisation eines internationalen Konzerns Wege der Umsetzung von IT-Governance aufgezeigt. Ein Rahmenw...

Information Technology (IT) governance decisions usually involve several stakeholders with divergent claims. Past research on IT governance focused on internal stakeholders' responsibilities and roles in IT governance decisions. However, we don’t know much about external stakeholders’ place in IT governance. Based on stakeholder theory, a qualitative research approach is adopted to determine th...