Credit scoring allows for the credit risk assessment of bank customers. A single scoring model (scorecard) can be developed for the entire customer population, e.g. using logistic regression. However, it is often expected that segmentation, i.e. dividing the population into several groups and building separate scorecards for them, will improve the model performance. The most common statistical ...

The current balanced scorecard literature suggests that a link should exist between lagging and leading measurements of non-financial performance perspectives and financial performance measures. This work designed a dynamic integrated model for examining the influence of strategic links on the Taiwanese high-tech industry, and to examine the relationships among the strategic perspectives of the...

The adoption of the Balanced Scorecard philosophy of measure, monitor and manage by The Hospital for Sick Children (SickKids) has resulted in SickKids' staff understanding, appreciating and ultimately being able to accept the enhanced transparency and accountability around performance, at both the system and hospital levels. The leadership of the organization observed these differences after in...

this paper focus on the impact on the performance of health workers at village and township levels in the provision of a government stipulated package of basic public health service, which adopted the performance-related contracts mode.the concept of balanced scorecard was adopted and developed to gather the 11 evaluation indicators distributed in four quadrants. these were implemented using on...

This paper investigates the current state of corporate Australia’s balanced scorecard practices and the plan to implement it in near future. An investigation of top 50 Australian companies surveyed revealed that only 33 percent companies have implemented balanced scorecard (BSC) and 25 percent companies are planning to implement it in future. The results indicate that management of Australian c...

This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strat...

This paper describes a set of metrics that will help administrators of distributed, real-time (clustered) computer facilities to select the best intrusion detection system for their facilities. The metrics herein are the subset of our general metric set that particularly impact real-time and distributed processing issues. We discuss related works in this field, the role of intrusion detection i...

Nowadays, many enterprises choose to outsource its non-core business to other enterprises to reduce cost and increase the efficiency. Many enterprises choose to outsource their supply chain management (SCM) and leave it to a third-party organization in order to improve their services. The paper proposes an integrated and multicriteria tool useful to monitor and to improve performance in an outs...

The balanced scorecard (BSC) is a management system that enables executives and managers to map their strategic objectives onto a set of performance measures in four inter-related areas, known as the financial, customer, learning and growth, and the internal process perspectives. Based on research into leading and lagging e-business companies and their measurement practices, this paper introduc...

While it has been established for many years that the management of Occupational Safety and Health (OHS) is carried out by means of management systems, the question of how to measure the performance and control of these systems is still current. Uncertainties related to their operation and the difficulty of gathering information about their level of performance makes control of performance vari...