This study integrated the person-job-fit theory to look into association between polychronicity and employees’ performance mediated through engagement in education sector. By applying, random sampling, this collected primary data from teachers of Government colleges (N=187), survey questionnaire. The results indicated main effect indirect employee’s on (in-role behaviour). Findings suggested a ...

User’s continuance intention is vital to the future of mobile social apps (i.e. applications) with rapid development and intensive competitions among their providers. We draw on the theory of flow experience and switching cost to build an integrated model to explain factors influencing users’ continuance using intention. Our model is tested by survey and Structural Equation Model (SEM) in the m...

Empirical studies show that emotions mediate the impact of perceived service quality on customer satisfaction. In this paper, we explore how the mediating effect of emotions differs between web and telephone encounters. In addition, we explore if this mediating effect differs across three service industries that rely heavily on telephone and web customer care: telecommunications, energy and ban...

The purpose of this study is to examine the multidimensional structure servicescape (substantive and communicative) in restaurants understand effect brand familiarity on customer revisit intention. data were collected from branches a restaurant Istanbul. Quantitative research methods used study. Data 672 visitors using convenience sampling technique. analyzed by Bootstrap technique SPSS Process...

The association between socio-economic status (SES) and untreated hypertension varies according to a country's level of development and racial/ethnic group. We sought to confirm this variation in women from China and the United States (US) as well as to investigate the impact of SES on several mediating risk factors. We also investigate the extent to which SES explains racial/ethnic differences...

Background & Aims: There is a high prevalence of burnout in modern societies and it encompasses all aspects of life. Thus, this study investigated the effects of personality dimensions and attribution styles variables on the dependent variable of job burnout with the mediating role of resiliency in surgeons in Kerman, Iran. Methods: The target population consisted of 127 surgeons of whom 90 sur...