OBJECTIVES To describe and evaluate the implementation and adoption of detailed electronic health records in secondary care in England and thereby provide early feedback for the ongoing local and national rollout of the NHS Care Records Service. DESIGN A mixed methods, longitudinal, multisite, socio-technical case study. SETTING Five NHS acute hospital and mental health trusts that have bee...

in a recent article, mannion and davies argue that there are a multitude of ways in which organizations (such as the national health service [nhs]) can deal with wrongdoing or ethical problems, including the formation of policies that encourage and protect would-be whistleblowers. however, it is important to distinguish internal reporting about wrongdoing from whistleblowing proper, because the...

Psychiatric out-patient services have recently come under close scrutiny. Until April 2005, nonattendance rates at first appointments were one of the performance indicators used by the Commission for Healthcare Improvement (now the Health Care Commission) in awarding ‘star ratings’ to National Health Service (NHS) trusts for service efficiency. This attention has allowed some creative thinking ...

Editorial Occupational Health in the new NHS Occupational health services in the National Health Services (NHS) came late and still vary from district to district both in quantity and quality of service. From small beginnings, the provision of occupational health services has expanded and now every health district either has its own service or has hospitals within it with services oftheir own. ...

This is a commentary on Gilbert and colleagues' (1) paper on morality and markets in the National Health Service (NHS). Morality and values are not ephemeral qualities and universal healthcare is not simply an aspiration; it has to be enshrined in law. The creation of the UK NHS in 1948 was underpinned by core legal duties which required a system of public funding and delivery to follow. The mo...

The paper presents a stylised model of contracting for a specific health service. The benefit of this service differs across patients. A purchaser, National Health Service (NHS, insurer) offers a contract to providers (hospitals, GP's), under the constraint of limited information about the provider's costs and the contract specifies the payment as a function of the number of cases treated. A nu...

BACKGROUND Within the UK National Health Service (NHS), Spiritual and Pastoral Care (SPC) Services (chaplaincies) have not traditionally embraced research due to the intangible nature of their work. However, small teams like SPC can lead the way towards services across the NHS becoming patient- centred and patient-led. Using co-production principles within research can ensure it, and the result...

Whilst Complementary and Alternative Medicine (CAM) has never been systematically integrated into National Health Service (NHS) provision, there has been some limited evidence of a developing presence of CAM in NHS hospital based nursing and midwifery. This paper reports on a qualitative study that sought to document the nature and extent of such integrative practice in England, and the interpe...

The British National Health Service (NHS) before its 1990s internal-market reforms was a gridlock of perverse incentives. The internal market, an attempt to introduce some market incentives, stimulated much innovation in primary care commissioning and practice improvement and led to increased efficiency. However, its effects were quite limited, because the essential conditions for a market to o...