The growth of the Internet has led to a dramatic increase in the number of consumer or “user” product ratings, which are posted online by individuals who have consumed a good, and are available to other individuals as they make decisions about which products to purchase. These ratings have the potential to substantially improve the match between products and consumers, however the extent to whi...

BACKGROUND Graduate and post-graduate education for health professionals is increasingly delivered in an e-learning environment, where automated, continuous formative testing with integrated feedback can guide students' self-assessment and learning. Asking students to rate the certainty they assign to the correctness of their answers to test questions can potentially provide deeper insights int...

This paper focuses on the cultural effect of gender on the relationship of online word of mouth and trust in e-commerce. To encourage online commerce, many online retailers use online word-of-mouth systems, where consumers can rate products offered for sale. To date, how such ratings affect trust and adoption of e-commerce across genders has been relatively unexplored. We assess whether the eff...

In recent years, there has been a significant growth in the number of online microlending sites that connect individuals to small businesses led by low-income citizens. This type of social lending platforms allow individuals from all over the world to explore large online databases of businesses that require small loans to succeed; and citizens without access to formal banking systems to borrow...

The user-generated content (UGC) Web sites are gaining popularity for a wide range of media content, such as news, blogs, forums, and open-source software. Instead of relying on information on company Web sites, users benefit by reading reviews written on UGC Web sites by consumers. Online evaluations are usually informative and reduce the information asymmetry. This study examines the problem ...

Abstract Mobile app ratings and reviews are important due to their influence on consumer behavior the financial consequences for developers platform providers. This paper contributes prior work by analyzing how rating review information in combination impact mobile downloads. To achieve these ends, we utilize daily panel data of 341 gaming (hedonic consumption value-oriented) productivity (util...