Patient satisfaction surveys are conducted to evaluate and improve the quality of health care services. A patient satisfaction survey was conducted in the Department of Ophthalmology, Nepal Medical College Teaching Hospital. The objective of the study was to assess patients' satisfaction with respect to services received from the hospital: ease with which patients accessed care, perception of w...

introduction: patient satisfaction is crucial to the long-run success in health care center. with regard to the highest patients’ referral to the emergency department and the existing challenges due to the patient’s need to urgent care, we aimed to evaluate health care services quality in this unit to find out whether the patients have different expectations from health care providers and if th...

OBJECTIVES This study examined racial/ethnic disparities in mental health service access and use at different poverty levels. METHODS We compared demographic and clinical characteristics and service use patterns of Whites, Blacks, Hispanics, and Asians living in low-poverty and high-poverty areas. Logistic regression models were used to assess service use patterns of minority racial/ethnic gr...

BACKGROUND Patients' views are being given more and more importance in policy-making. Understanding populations' perceptions of quality of care is critical to developing measures to increase the utilization of primary health care services. Using the data from the South African World Health Survey (WHS), the current study aims to evaluate the degree of health care service responsiveness (both ou...