Introduction: The aim of this study was to determine satisfaction in patients undergoing orthodontic treatment in the orthodontics department of Babol Dental Faculty. Materials & Methods: Totally, 76 participants answered to a self-administrated questionnaire, categorized into 4 sections: "physician- patient relationship”, “social – mental improvement”, “admittance and environment-related fact...

OBJECTIVE Unsolicited web-based comments by patients regarding their healthcare are increasing, but controversial. The relationship between such online patient reports and conventional measures of patient experience (obtained via survey) is not known. The authors examined hospital level associations between web-based patient ratings on the National Health Service (NHS) Choices website, introduc...

OBJECTIVE In 2015, the Centers for Medicare and Medicaid Services (CMS) released new summary star ratings for US hospitals based on patient experience. We aimed to test the association between CMS patient experience star ratings and clinical outcomes. METHODS We analyzed risk-adjusted data for more than 3000 US hospitals from CMS Hospital Compare using linear regression. RESULTS We found th...