It is recently realised that Quality and Reliability are not only a function of the product but also of the organisation realising the product. In spite of this very few companies are able to translate this into their business processes. The Maturity Index on Reliability (MIR) was developed to measure and improve the capability of organisations to analyse, predict and improve the reliability of...

Business process management maturity model enables description of ''as-is'' enterprise’s state, from the perspective of process management maturity. In the hart of this model there are five factors or levers, critical for successful business process management implementation. These factors are: strategic alignment, process management, methods and technology, employees and business culture. Ment...

One of the main problems with software engineering is due to the difficulties in evaluating and improving our software processes, especially in the light of the fact that reuse depends on a process which supports it. Generally used approaches to the evaluation and improvement of software processes are based on CMM, for example. In this paper we present a technique to improve software processes ...

Despite the need for sustaining competitive advantage, scholars and practitioners struggle when deciding which organizational capabilities they should develop to which extent. Today, inconsistent recommendations bear the risk of misallocating corporate funds. Despite recent advances, further research needs to be conducted with respect to how uncertainty can be considered in capability developme...

The purpose of this research is to evaluate to which degree small and medium-sized enterprises (SMEs) use process management techniques and methods. The findings result from 20 interviews that were conducted in 11 smalland medium-sized enterprises in the manufacturing and service sector in Austria. The information retrieved from the interviews was used to rate the overall process management per...

The main purpose of the present study was to assess the ecological capability of agricultural soils using geographic information system (GIS). This research was conducted during 2014 in Hamedan Province, Iran. A cross-sectional study was conducted mapping the 10 factors of soil characteristics (texture, depth, erosion, and aggregation, percentage of slope, direction of slope, height, soil salin...