The legacy information systems often implement manual data updates for information obtained from external systems. The manual updates are cumbersome, error prone, and expensive. The legacy systems miss interfaces to external systems that could be used for automatic updates of system data. Moreover, the legacy systems also lack extensions to supplier or customer systems that are essential for cr...

This article examines the role of management in business processes in relation to the process-oriented organization and strategy formation as a formal process (strategic planning). A questionnaire designed to measure these variables after the validity and reliability among a sample of 183 managers, officials and experts in working systems, information technology and strategic planning in major ...

In management theory of the last decades, much importance has been attached to a process-oriented perspective on organizational (re)structuring. Yet to date, organizations still experience difficulties in applying this process-oriented perspective to the design and maintenance information systems. The root of the problem lies with a procedural representation of business processes that contains ...