Social media monitoring, which promises several advantages such as early warning and reputation management, is gradually becoming common practice in public organizations in the Netherlands. From a citizen’s point of view, it can contribute to the responsiveness of public policies. However, social media monitoring also poses questions in terms of transparency and privacy. This paper investigates...

The rapid development of e-government across the world has exposed critical information in public organizations to the possibility of cybercrime. Information security has become a critical issue that needs to be adequately addressed in e-government development. This paper proposes a conceptual framework for information security compliance. The proposed framework, consisting of four dimensions o...