As an effective customer-driven approach, the quality function deployment (QFD) takes numbers of customer requirements (CRs) into account in the process of the initial product design and the competitive analysis. It is a traditional multi-attribute decision making problem, and the trade-off strategy among CRs which is interpreted as decision parameters, is crucial for resulting the overall cust...

The QFD method is widely used in the product preliminary design and competitive analysis of different products. The overall customer satisfaction is usually set as the objective and principle of the design planning and evaluation of products. As an MADM problem, in generally, the calculation of the objective value relies on the specification of importance weights to accomplish trade-offs among ...

Poor medication adherence among older adults is a widespread problem worldwide. As the population ages, design of smartphone management apps critical to improving adults. Taking an elderly reminder APP as example, this study proposes sustainable research method that integrates KANO model, Analytic Hierarchy Process (AHP), Quality Function Deployment (QFD), and PUGH decision matrix. The collects...

Renewable energy technology is suitable for reducing consumption and emissions, the corresponding impact on poverty has aroused tremendous attention. This paper proposed best-worst method- (BWM-) based quality function deployment (QFD) approach within interval-valued intuitionistic fuzzy number (IVIFN) to select appropriate renewable alleviation. QFD firstly used explore relationship between re...

Angkutan umum tidak terlepas dari berbagai masalah. Penelitian ini bertujuan untuk mengetahui faktor – yang mempengaruhi pemilihan angkutan dan tingkat kepuasan terhadap kinerja di Kota Kupang. Analisis digunakan dalam penelitian adalah analisis mean, Quality Function Deployment (QFD). Kupang berdasarkan hasil mean didapat nilai tertinggi 4,45 X17sedangkan terendah 3,34 X8. Hasil presentase kes...

Quality Function Deployment (QFD) is a popular planning method often used to transform customer demands/requirements into the technical characteristics of a new or improved product or service. In order to better capture (and represent) the multifarious relationships between customer requirements and technical characteristics, and the relative weights among customer requirements, in this study a...

In both the quality improvement and the design of a product, the engineering characteristics affecting product performance are primarily identified and improved to optimize customer needs (CNs). Especially, the limited resources and increased market competition and product complexity require a customer-driven quality management and product development system achieving higher customer satisfacti...