As IT grows the impact of new technology reflects in more or less every field. Education also gets new dimensions with the advancement in IT sector. Nowadays education is not limited to books and black boards only it gets a new way i.e. electronic media. Although with e-learning, the education having broader phenomena, yet it is in budding stage. Quality is a crucial issue for education as well...

The domain of e-learning is still characterized by many open questions such as: who should guarantee its quality? E-learning quality assessment is a difficult task that involves human intervention and cannot be based only on an easy and reproducible methodology. In this regard this paper is devoted to discuss different approaches and criteria that could be used for quality assessment within thi...

Recent advances in user access technology enables the delivery of Network multicast to residential users. In order for such a service to be successful, efficient management must be performed in order to cope with a large and dynamic quantity of users. In this paper we investigate a practical monitoring scheme based on statistical control of quality of for such a purpose. We address the issue of...

E-learning can be defined as the use of available information and communication technologies to facilitate learning process. Elearning is the combination of learning and the Internet technology. In the modern world, education has become more global, and people are looking for learning with ease and interest. Students are looking for more interactive and interesting learning style rather than te...

In the competitive market of B2B E-commerce platform, the former entrant has the advantage of switching cost while the later entrant has the advantage of declining IT cost. Considering the variable investment cost due to the improvement of platform quality, the paper develops an IT investment model to investigate the best investment strategy for B2B E-commerce platform under the impact of switc...

Abstract iii Internet Technology is increasingly influencing the way we live and work. Homes having Internet access are becoming a norm everywhere. In the UK alone, there are nearly 8 million households with Internet access at home according to a new government figure. Internet access worldwide is growing at a rate of about 40 to 50 percent annually. Money investments in e-commerce by companies...

Web services promise to become a key enabling technology for B2B e-commerce. One of the most-touted features of Web services is their capability to recursively construct a Web service as a workflow of other existing Web services. The quality of service (QoS) of Web-services-based workflows may be an essential determinant when selecting constituent Web services and determining the service-level ...

To provide Quality of Service (QoS) demanded by many online services (e.g., e-commerce), computer and network systems need to have QoS monitoring and adaptation which must be based on cause-effect dynamics relations among service activities, the state of system resources, and the QoS performance of service processes. This paper presents our study on cause-effect dynamics models for one of compu...

1567-4223/$ see front matter 2010 Elsevier B.V. A doi:10.1016/j.elerap.2010.11.007 ⇑ Corresponding author. Tel.: +1 (315) 443 3498. E-mail addresses: [email protected] (M. B dartmouth.edu (A. Appari). E-service quality is crucial for differentiating e-commerce offers and gaining competitive advantage. Eservice quality risk is the risk that a firm’s e-service quality will drop, or improve, relati...